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Reservations and Payments
A booking request may be made by completing the form on the "Plan Your Trip" page, by
e-mail at mytrip@rootsbound.com, or by telephone at (303 475-8517). We can only confirm
your booking once we are in receipt of a completed booking form submitted by the client
from our "Plan Your Trip" page and accompanied by a deposit payment (See Below) or full
payment if booking within 2 calendar months of start of trip. When the appropriate
deposits/full payments have been made to RootsBound Travel the client is then agreeing
to be bound by the following booking conditions.
Deposit - A deposit of 15% of the total trip cost is required to confirm all travel followed by
a final payment of the remainder of the trip cost 2 months prior to the date of travel.
Forms of Payment
Acceptable forms of payment are by Bank transfer, Certified, Personal or Business checks,
unless trip is booked within 2 calendar months of departure in which case payment may be
made by Bank transfer, Certified Check or Money Order.
For bookings inside 30 days of the departure date full payment is required. Payment may
be made by Bank transfer, Certified Check or Money Order.
We request that the person making the booking be responsible for full trip payment for
every person travelling. Should individual travelers within a group make payment we will
assess a charge of $35.00 per person to cover banking and administrative costs.
On some trips there are additional advance purchases which RootsBound Travel is
required pay in full in order to secure services from particular suppliers. RootsBound
Travel will however keep you fully informed as to any advance purchases, which are made
and will not commit to these transactions without your authority.
CONFIRMATION OF BOOKING
We will issue a confirmation of booking to you within 14 days of receipt of your payment.
You are responsible for ensuring that all details are correct and RootsBound Travel
should be notified of any errors immediately. In the case of any outstanding balances the
exact amount and due date will be clearly shown on the confirmation/invoice.
CANCELLATIONS
Cancellations by clients must be provided in writing from the person who signed the
booking form and are only effective when received in our office in writing, and
subsequently re-confirmed by the person who signed the booking form.
Cancellation Fees:
In order to cover our expenditures we charge a cancellation fee according to the scale
shown below:
Note: You may be able to recover your cancellation charges under the terms of your travel insurance if you have
taken out a policy with sufficient cancellation cover. (See insurance below)
Travel Insurance
RootsBound Travel strongly recommends that all passengers be adequately insured for
medical expenses, baggage loss or damage, and trip cancellation or interruption. This is
the responsibility of individual trip participants.
Click here for more information on Travel Insurance
A booking request may be made by completing the form on the "Plan Your Trip" page, by
e-mail at mytrip@rootsbound.com, or by telephone at (303 475-8517). We can only confirm
your booking once we are in receipt of a completed booking form submitted by the client
from our "Plan Your Trip" page and accompanied by a deposit payment (See Below) or full
payment if booking within 2 calendar months of start of trip. When the appropriate
deposits/full payments have been made to RootsBound Travel the client is then agreeing
to be bound by the following booking conditions.
Deposit - A deposit of 15% of the total trip cost is required to confirm all travel followed by
a final payment of the remainder of the trip cost 2 months prior to the date of travel.
Forms of Payment
Acceptable forms of payment are by Bank transfer, Certified, Personal or Business checks,
unless trip is booked within 2 calendar months of departure in which case payment may be
made by Bank transfer, Certified Check or Money Order.
For bookings inside 30 days of the departure date full payment is required. Payment may
be made by Bank transfer, Certified Check or Money Order.
We request that the person making the booking be responsible for full trip payment for
every person travelling. Should individual travelers within a group make payment we will
assess a charge of $35.00 per person to cover banking and administrative costs.
On some trips there are additional advance purchases which RootsBound Travel is
required pay in full in order to secure services from particular suppliers. RootsBound
Travel will however keep you fully informed as to any advance purchases, which are made
and will not commit to these transactions without your authority.
CONFIRMATION OF BOOKING
We will issue a confirmation of booking to you within 14 days of receipt of your payment.
You are responsible for ensuring that all details are correct and RootsBound Travel
should be notified of any errors immediately. In the case of any outstanding balances the
exact amount and due date will be clearly shown on the confirmation/invoice.
CANCELLATIONS
Cancellations by clients must be provided in writing from the person who signed the
booking form and are only effective when received in our office in writing, and
subsequently re-confirmed by the person who signed the booking form.
Cancellation Fees:
In order to cover our expenditures we charge a cancellation fee according to the scale
shown below:
Note: You may be able to recover your cancellation charges under the terms of your travel insurance if you have
taken out a policy with sufficient cancellation cover. (See insurance below)
Travel Insurance
RootsBound Travel strongly recommends that all passengers be adequately insured for
medical expenses, baggage loss or damage, and trip cancellation or interruption. This is
the responsibility of individual trip participants.
Click here for more information on Travel Insurance
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